Job Title: Care Coordinator, Driving The Dream
Department: Parish Social Ministry
Reports To: Director, Parish Social Ministry
Position Summary: Catholic Charities of West Tennessee (CCWTN) is a Care Coordination Hub for the United Way of the Mid-South (UWMS) Driving the Dream initiative. The Care Coordinator position will be based at CCWTN and an employee of CCWTN.
The UWMS through the Driving the Dream (DTD) initiative is committed to fostering the development of a more connected and integrated network of agencies to address poverty in the Mid-South. To do this DTD is creating, facilitating, and monitoring an accountable system of care, comprised of agencies whose staff are trained in a client-centered model that utilizes a multi-domain assessment tool and is undergirded by a shared data platform. This framework is a collaboration across a wide array of programs and services, with the goal of improving the effectiveness of service delivery by seamlessly, intentionally, and efficiently moving individuals and their families toward economic self-sufficiency and other life goals which they, the clients, identify.
The Care Coordinator positions will be integral to this effort with primary responsibility for working with clients to develop care plans, connecting clients to needed services, and following up with clients and providers to assess progress toward client goals. This is a unique opportunity to help cultivate a completely new system delivery paradigm that leads to healthier, happy and more hopeful community.
Essential Job Functions:
1. Provide telephonic outreach and in-person consultation to identified individuals who would like to join the program 2. Assess, refer, coordinate, monitor services, and communicate regularly with all providers involved to ensure appropriate care, reduce duplication of services and promote client autonomy
3. Develop individualized care plans with client-identified goals to improve outcomes
4. Establish measurable goals that promote evaluation of the quality outcomes of the care provided
5. Establish relationships with assigned clients and their supports and meet with each client as planned
6. Establish effective working relationships with service providers and communicate often to ensure the smooth transfer of client information and optimize adherence to care plans
2 of 2
7. Utilize the Driving The Dream shared data system, CoactionNet, to document assessments, care plans, case notes, and outcomes for each client
8. Participate in Care Coordination Learning Collaborative meetings to share key learnings and discuss opportunities to improve the process
9. Attend professional development trainings for the Driving The Dream model
10. Serve as a point of information and resource for clients, fellow staff members, and service providers
11. Perform other work as assigned
Ability to climb stairs.
This role may require a rotating schedule between Care Coordinators to cover after hours (nights and weekends) work to ensure that clients are able to access support when needed.
Full time, Professional
Resumes and Cover Letters To:
Brenda O’Looney Controller/Director of Finance & Administration
brenda.olooney [at] acc.cdom [dot] org
Title: Director of Development
Supervisor: Executive Director of CCWTN
Direct Reports: None
Position Statement: The Director of Development is a part of the leadership team at CCWTN. This individual is charged with meeting fundraising goals as established annually and building upon the infrastructure necessary to succeed for the long term. The fostering of relationships in the areas of Major Gifts, Foundations, Planned Giving and Corporations / Matching Gifts are considered critical.
1. Identifies, builds, and strengthens relationships with key individuals in the areas of major gifts, foundations (private and corporate), planned giving and corporations/matching gifts whose interest align with Catholic Charities programs.
a. Coordinates efforts with the Executive Director, Grant Writer, board members, volunteers and others to research, identify, cultivate and solicit major individual donors.
b. Oversees the relationship, management and submission of foundation grants.
c. Builds and executes a robust lead-generation plan for high wealth donors and foundations focused on reaching prospects targeted through criteria that measure both potential and engagement.
d. Develops targeted marketing materials online and in print to support major gifts, foundations, planned giving and corporations/matching gifts, lead-generation, qualification and cultivation.
2. Meets mutually agreed upon annual goals for donations.
3. Provides oversight and direction to development and implementation of department budget.
4. Leads the effort to install, launch and utilize Raisers Edge© software to add professionalism to our Development efforts.
5. Assuring compliance in the use of and reporting on donated funds in accord with the donor’s guidance.
6. Leads the annual Providing Help….Bringing Hope campaign.
7. Supports the efforts of periodic fund raisers throughout the year.
8. Generally speaking, this role does not solicit grants from governmental agencies.
The above list reflects the general details considered necessary to describe the primary functions of the job identified, and shall not be construed as a detailed description of all of the work requirements that may be inherent in the job, or assigned by supervisory personnel.
1. 5 – 7 years of demonstrated success in the Development field (ideally) in Memphis and West Tennessee
2. Diverse fundraising background with targeted donors: small sum donors (sponsors), major donors, corporations, family and private foundations
3. A self-starter with a proven success in generating revenue
4. Demonstrated ability to build, develop and foster relationships internally and externally
5. Ability to manage multiple projects and deadlines and maintain disciplined adherence to program goals
6. Demonstrated diplomacy in working with diverse cultures and audiences and sensitive situations and subject matter
7. Personal accountability toward achieving goals
8. Exceptional communication and interpersonal skills
9. Ability to travel and meet with constituents in their place of business or at home.
10. A practicing Catholic.
11. Own and drive an automobile with current liability insurance.
Materials and Equipment: Basic personal computer skills (Microsoft Office), and – ideally – familiarity with Raisers Edge© software.
Position Level: SM (Senior Management)
Send a letter of interest and resume to:
Executive Assistant, Marketing and Communications Coordinator
Catholic Charities of West Tennessee
1325 Jefferson Ave.
Memphis, TN 38104
E-mail: rachel.daddabbo [at] acc.cdom [dot] org
Catholic Charities of West Tennessee is developing a growing immigration services program to meet the legal needs of low-income immigrants and refugees. Our program provides individual client services and also does outreach within the community to inform immigrants within Memphis of their rights and immigration options. CCWTN’s office is located in mid-town Memphis.
In general, an internship may include:
We are looking for interns who demonstrate an interest in immigration law and advocacy. Interns must have excellent written and verbal communication skills. A willingness to learn and participate in program events is also desired. Individuals with Spanish proficiency are preferred but no language skill is required.
This internship is unpaid and interns must provide their own transportation to and from the office. Public transit is limited but parking is free. Intern must be able to work part-time or 15-20 hours a week. We would like the intern to start by the beginning of June 2017 but can be flexible.
Please email a resume, cover letter, a brief writing sample (3-5 pages) and contact information to Christine Butson.
Applications will be accepted on a rolling basis, although we do encourage candidates to apply as soon as possible.
Send applications and questions to:
Catholic Charities of West Tennessee
1325 Jefferson Ave.
Memphis, TN 38104
E-mail: Chris.butson [at] acc.cdom [dot] org